The Job Description of a Business AnalystAre you curious about the job description of a business analyst? Find out the skills needed to..
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IT Sustainability Think Tank: Carbon accounting and the changing regulatory landscapeThere is an ever-growing list of rules and regulations for enterprises to get their heads around..
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WithSecure forges ahead with green coding initiativeWithSecure’s W/Sustainability programme kickstarts a number of initiatives, including a commitment..
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Integrating InvGate Service Desk and Azure DevOps To Enhance Your IT SupportFor organizations looking to improve communication and collaboration between support and..
‘Shadow’ AI use becoming a driver of insider cyber riskOff-the-books use of generative AI tools will inevitably lead to a costly, high-profile data breach ..
The Top 5 IT Service Management Trends for 2024The year is coming to an end and it’s a good time to take a minute, reflect on what occurred during ..
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Fintech pioneer Anne Boden steps aside from challenger bank CEO roleFintech pioneers to step aside for a new CEO after 10 years building a UK banking unicorn
InvGate Service Desk Gets PinkVERIFY Certification Renewed in 2023We’re proud to announce that InvGate Service Desk has renewed its PinkVERIFY Certified status once..
Introducing Customizable Asset Management Dashboards to InvGate InsightAsset Management dashboards are the best way for technicians and administrators to quickly identify ..
The Advantages of Mobile Computing in NetworkingDiscover the numerous benefits of using mobile computing in networking, from increased flexibility..
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How a Business IT Consultant Can Revolutionize Your Company's Technology InfrastructureDiscover the role of a business IT consultant and how they can help improve a company's technology..
systems operator (sysop)A systems operator (sysop) runs computer servers and other devices in a data center. Learn more..
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Customer Service Week: 5 Ideas to Celebrate And Reward Service Desk AgentsWhen the calendar flips to October, it reveals a special occasion that deserves attention and..
UAE improves healthcare through information technologyHealth authorities in the United Arab Emirates are increasing their emphasis on new, smart..
The IT Compliance Management Process: Steps, Roles, And Main TasksCompliance Management is the set of practices that keeps your organization safe and in order...
BMC Announces Further Innovations within BMC Helix Service ManagementToday is BMC Connect London, the final in a series of global events designed to bring together and..
10 Best Firewalls for Small Business to Use in 2023Why is it critical to know and implement the best firewalls for small businesses? Well, cybercrime..
Researchers deal blow to Gootloader gang that supported REvilThousands of compromised WordPress blogs have been spreading the Gootloader malware for years, but..
Service Management World 2023 is Coming to Orlando – And so Are we!Service Management World 2023 is getting ready for a new conference in Orlando, Florida. From..
Top 10 enterprise technology trends for 2023Learn which enterprise technology trends matter, including generative AI and ESG technologies.
Employee Experience Is More than Happy EmployeesAI-driven enterprise service management can expand flexible and efficient ITSM, ITAM, and other..
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3CX unified comms users hit by supply chain attacksOngoing supply chain attacks against customers of UC firm 3CX appear to be linked to North Korean..
